Account

Delete Account

If you want to delete your HoldFast account and associated personal data, please contact us at support@lvl-group.net from the email address connected to your account.

• We may ask you to verify account ownership.
• Account deletion may remove your profile, progress, training history, journal entries, preferences, and app data.
• Deleting the app does not cancel an active subscription.
• To cancel an Apple subscription, manage it through Apple ID subscription settings.
• We process deletion requests within 30 days unless a longer retention period is required by law, fraud prevention, accounting, security, or legitimate business purposes.